At Intelligent we pride ourselves on being the market leaders in our industry. For the past 13 years we’ve worked hard to set ourselves from our competitors every day. In this post we wanted to look into the ways in which we set ourselves apart environmentally, ethically, commercially, and operationally.
1. Sustainability
It is an unavoidable truth that the planet is under threat, which is why we’ve made it our mission to do whatever we can to help. Sustainability is built into everything we do. Intelligent Hand Dryers is the only carbon-measured and carbon-balanced hand dryer supplier in the UK. We actively reduce our environmental impact and want to help our customers do the same.
- We are the only supplier offering fully carbon-measured and carbon-balanced products.
- All repairs are carried out in-house, and we promote repair over replacement to reduce waste.
- We are ISO14001 certified, ensuring environmental standards are met throughout our operations.
- We offer the longest warranties in the industry and stock a wide range of energy-efficient models, including exclusive access to the carbon neutral Dryflow range, which comes with lifetime warranties.
2. Unrivalled brand partnerships
Our market leadership is backed by strong relationships with the world’s leading hand dryer manufacturers.
- We are Dyson’s largest resale partner.
- We are the largest Mitsubishi partner in Europe.
- We are the exclusive UK distributor for Mediclinics.
- We are the largest Warner Howard seller in Europe.
- And we are the exclusive distributor of Dryflow, known for quality and long-term value.
Our team are experts in hand dryers and commercial washroom supplies. Our expertise allows us to recommend the right solution for any environment, and our exclusive partnerships allow us to offer genuine value and technical support you won’t find elsewhere.
3. Scale, stock & stability that you can rely on
With over 30,000 units sold in 2024 and almost 200,000 over the past decade, no one in the UK matches our scale.
- We hold the largest stock of branded hand dryers in the UK.
- We are the only supplier in the UK to warehouse products for next-day delivery, giving us total control over availability and fulfilment – unlike most drop-shippers. We also offer same day delivery.
- Our buying power means we offer the best volume pricing for large-scale projects.
- Financially strong and independently owned, we have the capacity and resources to support projects of any size, from small installations to major public venues.
We have supplied and supported installations in the Etihad Stadium, Lord’s Cricket Ground, University of Oxford, University of Cambridge, The London Stock Exchange, and major high street names like Costa Coffee, Tesco, Starbucks, Burger King, and many more.
We work with all major electrical wholesalers, including Edmundson, CEF, Rexel, YESSS, and others – offering tailored trade accounts and project support.
4. Our ethical commitment – giving back and doing good
Our commitment to ethical business goes far beyond compliance.
- We are the only hand dryer supplier to be part of the 1% for the Planet movement, contributing a portion of revenue to support environmental causes.
- We founded It’s Just CIC, a not-for-profit that funds essential household items for UK foodbanks.
- Our team regularly volunteers to support both environmental and social initiatives - giving back is in our DNA.
5. Customer service excellence
Exceptional customer support is central to our reputation.
- We are rated Exceptional on Feefo, with a customer rating of 4.7/5.
- We provide nationwide installation services for full convenience. We can also aid with maintenance, repairs and removal.
- We offer flexible options including rental and purchase, tailored to suit every customer’s needs.
- Our experienced, long-standing team offers deep technical knowledge and consistent support from inquiry to aftercare.
Going global
While we’re rooted in the UK, our reputation has gone global. We now supply hand dryers to customers in the US, Australia, France, Germany, Austria, Belgium, and Italy, delivering our same commitment to quality and sustainability worldwide.
Trusted. Ethical. Proven.
Whether you're outfitting a single washroom or managing a national roll-out, Intelligent Hand Dryers provides the knowledge, products, and service to support you at every stage. We’re not just a supplier – we’re a partner you can trust for the long haul.
Make a smarter, greener, and more reliable choice. Choose Intelligent Hand Dryers.
