The SureFlo® touchless soap dispenser with 1 litre capacity has a vandal-proof 180º rotable lid to quickly refill from top, a portion control knob to adjust the dispense amount (from 0.4 to 3ml), a flush button for periodical maintenance and compatibility with universal bulk liquid soaps (from 100 to 19,000cP) that can be a more affordable solution than refill cartridges in the long term. The electrical components are made of water resistant materials. Furthermore, the different types of plastic in the rest of the parts will resist corrosion. To extend the service life of this item, use chloride-free and pH-neutral liquid soaps (never alcohol-based or iodine-based).
The sensor reacts in approximately one second after the user places their hand under the activation lens located inside the 170mm spout. LED indicators will show unit activation (green) and low battery life (red).
This system uses four type-D cell batteries that will last for 200,000 cycles or 2 years. These supplies are not furnished in the package. The mounting hardware and cable allow to mount the battery pack on the back or side wall for ease of access to replace batteries. There is an optional 6V A/C adapter (Part No. 3974-55 for non-U.S. compatible plugs).
As you can read in the upkeep tips, the manufacturer advises to flush the system with water every 3 to 6 months. Concerning the polished chrome plated finish, please, wash with soapy water and soft cloths regularly.
The mounting requirements in the countertop are:
Please, check the documentation below to download the mounting template and to see if the basin rim would interfere with the sensor range. There's also a useful installation video in this very product page.
Here at Intelligent Facility Solutions Ltd we are confident that our products will exceed expectations, however, if you feel you have a valid reason to return the hand dryer(s) or other products please contact us in the first instance to receive a unique returns number. Either call 0114 3540047 or email firstname.lastname@example.org
We offer a 90-day period from purchase where you have the option to return the goods
Please review our full returns policy here
Need installation? No problem! We have our own UK network of approved installers that can normally install anywhere in the country within 10 days. Please contact one of the team here or choose "Ask a question" at the bottom of these tabs now. Also view here for more information.
We provide flexible rental plans and nationwide installation on all our dryers and some washroom products – for more information view here
If stated on our website under the product “suitable for outdoor use” then yes.
Warranty typically starts from dispatch date of dispenser and last 6 months. Some dispensers may vary.
Is this an automatic unit and there is no power? The batteries may be flat and require replacing. If you have more than one unit, you will be able to test this by taking the batteries from a working unit and fitting them into the unit without power.
If the unit is not pumping out gel, remove the gel from unit, clean the holding tank and flush warm water through the pump.
If the tips above have not resolved the issue, give us a call and we’ll be happy to help.
If users are aggressive with the product or if it’s damaged by impact, this is not covered under the warranty. Unfortunately, we would not be able to replace. However, we do want to help. Please call and we can do our best to give you some options to help your situation.