Aftercare
1. Repair first
Keep the product working and reduce waste
2. Reduce waste
Act responsibly. We take back and re-use all possible components
3. Recycle, Reuse
Zero landfill! Unusable waste added to the circular economy.
Finding the best recycling partners for our materials
We want to give you peace of mind that if a fault should occur within the first year of use, we will take away all the hassle of getting it sorted and come to you to either fix the issue or replace the hand dryer.
All you need to do is register the product here
Our standard guarantees are the best in the industry. We know the reliability of our products and we back them up! Comparable products can be found elsewhere with 1 or 2 years whereas we give 3-5 years. Mitsubishi hand dryers have a 3 years manufacturer’s warranty, we give up to 7! We hope you never need to use the guarantee but it's good to know it’s there!
We want to see your products last to:
1. reduce your costs. 2. reduce the carbon emissions created by manufacturing a new product. 3. reduce waste. Once your product is out of guarantee you can move to our annual plan, this means in the event of a breakdown we will repair or replace it for no extra cost FOREVER! All you need to do is register the product here
We offer a unique, no quibble 90-day policy on all our hand dryers.
See our Terms and Conditions for more information
We supply a lot of spares for all types of units on the marketplace, not only our own.
We believe that throwing away a perfectly good unit for the sake of a faulty sensor or PCB is hugely wasteful and irresponsible, so let us know if ever you have a problem with a unit out of warranty and we will do our best to get it sorted for you!
Infinity Life Project
Keep your old hand dryers and washroom products out of landfill with our Infinity Life Project.
An old hand dryer can be made good to reuse, giving it a new life, or every part will be used again in some way, keeping it from a landfill!
Leave it as you found it
Our 'Leave it as you found it' mantra sees us bring this to life as we seek to constantly help our customers, partners and colleagues make better decisions in understanding their impact on the environment. And what positive and simple adjustments we all can make to limit the impact we have on the planet.
Our commitment to this cause has seen us invest in environmental projects that benefit the planet x 3 more than the products we sell. As well as innovations that profoundly affect our offering and make us leaders in the marketplace.
