IoT is short for "Internet of things". This term is used when physical objects such as hand dryers include sensors and have the ability to process data over the internet. This makes them a smart device. Hand Dryers that include IoT have the ability to give information to Facility Management teams on footfall and usage and provide alerts when maintenance or cleaning of a washroom is required. This can stop customer complaints, as issues are highlighted instantly. Armed with real time data, building managers save money and become more efficient.