The OneShot® automatic soap dispenser marketed by Bobrick is designed to be sink or deck-mounted and reduce contamination in commercial washrooms. Once the user places the hand under the 135mm spout for approximately 2 seconds in a 100mm range of the sensor lens, the mechanism dispenses 0.8ml of lotion hand soap (with or without moisturizers) or antibacterial hand soap.
This item is compatible with soap refill cartridges of 800ml that offer 1,000 hand washes and 1600ml that supply 2,000 hand washes. The adequate cartridge is composed by a translucent, shatter resistant polyethylene bottle, a supply tube and a pump. Please, note that the motor assembly is set by default for a 800ml reservoir; one must move a switch when using the bigger container (from 1K to 2K). In any case, the refill reset button should be pressed after a new refill has taken place.
LED indicators will show low soap level (red) or low battery life (yellow). The sensor needs four alkaline D cell batteries that will last for 2 years or 100 refills. There is also an optional single 6V AC adapter (Part No. 826-20). Consider that the package of B-826 will not provide these batteries or a soap bottle. If you would like that your order includes these supplies (batteries and refill), check the starter kit B-826.18 webpage.
The materials of this automatic soap dispenser are corrosion-resistant (the plastic in the spout, shank or bottle) and water resistant (like in the motor or battery pack). We encourage you to follow the maintenance guidelines that you will find in the documentation below. Do not use abrasive detergents to clean the bright polished cover.
This unit implies the following installation requirements:
If the sink rim is 19mm high or more, a plastic spacer (furnished) can be used to avoid interference with the sensor.
Here at Intelligent Facility Solutions Ltd we are confident that our products will exceed expectations, however, if you feel you have a valid reason to return the hand dryer(s) or other products please contact us in the first instance to receive a unique returns number. Either call 0114 3540047 or email firstname.lastname@example.org
We offer a 90-day period from purchase where you have the option to return the goods
Please review our full returns policy here
Need installation? No problem! We have our own UK network of approved installers that can normally install anywhere in the country within 10 days. Please contact one of the team here or choose "Ask a question" at the bottom of these tabs now. Also view here for more information.
We provide flexible rental plans and nationwide installation on all our dryers and some washroom products – for more information view here
If stated on our website under the product “suitable for outdoor use” then yes.
Warranty typically starts from dispatch date of dispenser and last 6 months. Some dispensers may vary.
Is this an automatic unit and there is no power? The batteries may be flat and require replacing. If you have more than one unit, you will be able to test this by taking the batteries from a working unit and fitting them into the unit without power.
If the unit is not pumping out gel, remove the gel from unit, clean the holding tank and flush warm water through the pump.
If the tips above have not resolved the issue, give us a call and we’ll be happy to help.
If users are aggressive with the product or if it’s damaged by impact, this is not covered under the warranty. Unfortunately, we would not be able to replace. However, we do want to help. Please call and we can do our best to give you some options to help your situation.