This automatic soap dispenser manufactured by Gamco, a Bobrick division, has a prestige, durable and vandalproof outer body, as well as an easy to refill deposit and battery-operated sensor that self-adjusts. The unit is an ideal choice for medium traffic washrooms and accessible facilities. Its valve is suitable for liquid soap, liquid alcohol, alcohol gel, hand sanitizers or iodine solutions. The housing is made of stainless steel with satin finish, which will be durable if it is washed with non abrasive detergents.
B-2012 dispenses 1 ml after detecting a hand on a 60mm area for approximately one second. Its 850ml reservoir can be refilled by opening the top lid with a special key (provided).
Once it is positioned at least 200mm from the counter or floor, the sensor will adjust itself to the circumstances. The manufacturer advises to check the operation before drilling the wall. Consider that ambient or reflected lighting conditions can interfere and there is no user adjustable controls.
This unit needs three alkaline 1.5V type-C batteries that usually last for one year. There is a LED indicator for low battery. Please, note that the batteries are not included in the package.
Given its electrical mechanism, one must never immerse or put this automatic soap dispenser under running water. Also, clean the soap container appropriately before every refill. We encourage you to read the documentation below for further details on maintenance.
The equivalent code for this product is G-950SA.
Here at Intelligent Facility Solutions Ltd we are confident that our products will exceed expectations, however, if you feel you have a valid reason to return the hand dryer(s) or other products please contact us in the first instance to receive a unique returns number. Either call 0114 3540047 or email email@example.com
We offer a 90-day period from purchase where you have the option to return the goods
Please review our full returns policy here
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If stated on our website under the product “suitable for outdoor use” then yes.
Warranty typically starts from dispatch date of dispenser and last 6 months. Some dispensers may vary.
Is this an automatic unit and there is no power? The batteries may be flat and require replacing. If you have more than one unit, you will be able to test this by taking the batteries from a working unit and fitting them into the unit without power.
If the unit is not pumping out gel, remove the gel from unit, clean the holding tank and flush warm water through the pump.
If the tips above have not resolved the issue, give us a call and we’ll be happy to help.
If users are aggressive with the product or if it’s damaged by impact, this is not covered under the warranty. Unfortunately, we would not be able to replace. However, we do want to help. Please call and we can do our best to give you some options to help your situation.