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Carbon Neutral Company

Can I amend or cancel my rental contract?

We allow amendment on a rental contract, but for easy processing, we will set up a new contract and payment on products added to the contract. Products reduced on a contract can maintain the same contract but we will set up a new payment for customers paying by direct debit as our platform does not allow amendment of verified payment. 

Early termination or cancellation of a rental contract before completion of the contract term, you will be required to pay the cost of service equal to the unexpired portion of the contract plus any other cost incurred on the contract from the start date. 

To terminate a contract at full term, you will be required to give us notice at least 3 months to the termination date, otherwise the contract automatically renews for the next 12 months.